Customer service

Do you have a question about a product? You’re most likely to find the answer on the product page itself. If not, use our search engine or contact our customer service directly by phone or e-mail.

Shipment and delivery

• Delivery time

• Free shipment

• Track your order online

Payment

• iDEAL 
• iDEAL QR
• Apple Pay (Mobile)
• Advance payment
• Riverty (on account for consumers)
• Credit cards
• PayPal
• Mister Cash/Bancontact (BE)
• SOFORT banking (BE + DE)
• By invoice (for companies)

Assortment and stock

• Our entire assortment is available online
• Actual stock level
• Email when available
• Prices include VAT
• Shipping costs

Your order

• Help in placing an order
• Order status by email
• Cancel or change

Contact

• Contact
• Via email
• Via telephone
• Via regular mail
• Newsletter
• Business hours
• Address and route description

About Natural Spices

• General company information
• The advantages of naturalspices.nl

Returning items

• A 14 day 'cooldown period'
• Returns procedure
• Costs

After Sales Assistance

• Questions and settings

Suggestions and complaints

• Suggestions
• Complaints

Review guidelines

• Reviews
• Responses
• Ideas, questions or comments?

Companies

• Natural Spices Business
• Buy by invoice
• Contact

Safety and privacy

• Our privacy statement
• Secured internet connection for payments
• Webshop Trustmark
• Clear General Conditions