Natural Spices respects your privacy and handles it with the utmost care and confidentiality. In this privacy statement, we explain how all information obtained through the use of this website is used and protected. If we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. Natural Spices reserves the right to amend this privacy statement from time to time. Any changes will be updated on this page.
What we collect
We may collect the following information:
1- Name
2- Contact details, including email address
3- Demographic information such as postcode, preferences, and interests
4- Other information relevant to customer surveys and/or offers
For the full list of cookies, we refer you to the list of cookies we collect. This can be found further down in this privacy statement.
How we use the collected information
We require this information to better understand your needs and provide you with a better service. In particular, the information is used for the following purposes:
1- Internal administration
2- Improving our products and services
3- Periodically sending promotional emails about new products, special offers, or other information we believe may be of interest to you. These emails will be sent to the email address you have provided
4- From time to time, we may use your information to contact you for market research purposes. This may be done by email, telephone, fax, or post
5- Customising the website according to your interests
Security
We take security measures to protect your personal data. We do this to prevent misuse, unauthorised access, or disclosure. We have implemented appropriate physical, electronic, and internal procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file that, with your permission, is placed on your computer’s hard drive. Once you agree, the file is added and helps analyse web traffic or lets you know when you visit a particular site.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, preferences, and dislikes by gathering and remembering information about your preferences.
We use cookies to analyse website traffic. This enables us to analyse data about webpage traffic and identify which pages are visited. By analysing this data, we can improve our website and tailor it to customer needs. We use this information only for statistical analysis purposes, after which the data is removed from the system. The tool we use for this is Google Analytics. We have entered into a data processing agreement with Google, which sets out agreements on how the collected data is handled. Google is not permitted to share or use the obtained data for other Google services without permission, and we anonymise IP addresses.
In addition, tracking cookies are placed by third parties when you visit our website. We work with external parties that use cookies to display advertisements tailored to your interests or to offer certain social media functionalities. The tool we use for this is Google Ads. This Google service enables advertisements to be shown in Google search results.
Overall, cookies help us provide you with a better website. Cookies allow us to monitor which pages you find useful and which you do not. However, cookies do not give us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. Once you use these links to leave the Natural Spices website, you should note that we do not have any control over how those websites handle your data securely and reliably. Therefore, we are not responsible for the protection and privacy of any information you provide while visiting such sites. These sites are not governed by this privacy statement. Please exercise caution and review the applicable privacy statement of the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
1- When you are asked to fill in a form on the website, look for the box you can tick to indicate that you do not want the information to be used for direct marketing purposes
2- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@naturalspices.nl
Natural Spices will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting, but only if you have indicated that you wish to receive this.
You may request details of personal information that we hold about you in accordance with the GDPR. If you believe that any information we hold about you is incorrect or incomplete, please write to or email us as soon as possible at the address above. We will promptly correct any information found to be incorrect.
List of cookies we collect
Below is a list of the cookies we use and the information they store.
|
Cookie name |
Description |
|
CART |
Association with your shopping cart |
|
CATEGORY_INFO |
Stores category information on the page, enabling faster page display |
|
COMPARE |
Items you have added to the product comparison list |
|
CURRENCY |
Your preferred currency |
|
CUSTOMER |
An encrypted version of your customer ID in the webshop |
|
CUSTOMER_AUTH |
Indicates whether you are currently logged in to the webshop |
|
CUSTOMER_INFO |
An encrypted version of the customer group you belong to |
|
CUSTOMER_SEGMENT_IDS |
Stores the customer segment ID |
|
EXTERNAL_NO_CACHE |
Flag indicating whether caching is disabled |
|
FRONTEND |
Your session ID on the server |
|
GUEST-VIEW |
Allows guests to edit their orders |
|
LAST_CATEGORY |
The last category you visited |
|
LAST_PRODUCT |
The most recent product you viewed |
|
NEWMESSAGE |
Indicates whether a new message has been received |
|
NO_CACHE |
Indicates whether the use of cache is allowed |
|
PERSISTENT_SHOPPING_CART |
A link to information about your shopping cart and browsing history, if you have requested this |